Crossy Road Castle is available in the following languages:

• English
• العربية
• 简体中文
• 正體字
• Nederlands
• Français
• Français canadien
• Deutsch
• Italiano
• 日本語
• 한국어
• Português
• РУССКИЙ
• Español
• Türkçe

Crossy Road Castle can be played on any iOS, iPadOS, tvOS, or macOS device which supports Apple Arcade. Available for download here.

From the Pause or Settings menu, you can adjust the position of the touch screen controls to suit your preferences. Simply select and drag the buttons to move them. These can be reset to their default position from the same menu.

Crossy Road Castle is a launch exclusive for Apple Arcade. We’re a small team so tackling everything at once didn’t seem the best plan. We’ll certainly be looking at other platforms but we don’t have a solid plan we can share yet.

The SFX and music mute buttons have now been separated for your listening pleasure! To change these settings, select the settings cog button in the top right corner.

Each completed room, including a boss room, gives you points based on it's difficulty rating.

On the end sequence, your accomplishments will be stacked and tallied. Trophies are awarded for reaching score milestones (bronze for passing 250 points, silver for passing 750 points, and gold for passing 1500 points).

Crossy Road Castle is best enjoyed with a controller, especially when playing local multiplayer mode. You can use any supported controller to connect up to 4 players to your device.

The following controllers are currently supported:

• PS5 PlayStation 5 DualSense Wireless Controller
• PlayStation DUALSHOCK 4 Wireless Controller
• Xbox Wireless Controller with Bluetooth
• MFi (Made for iOS) Bluetooth controllers, like the SteelSeries Nimbus, Horipad Ultimate, and more may be supported.
• Siri Remote on Apple TV
• Keyboard on Mac

Basic Connection Process

1. On your Apple device, go to Settings > Bluetooth
2. Make sure Bluetooth is turned on
3. Turn on your controller
4. Put your controller into pairing mode
5. Select the controller name when it appears on the list of available devices
6. Your controller should now be paired with your device
7. You can now play Crossy Road Castle with the paired controller. Then just press a button on your controller to assign it to a player in-game!

Bluetooth Controller Connection Guides

• Connect a wireless game controller to your Apple device
• PlayStation DUALSHOCK 4 Wireless Controller
• Xbox Wireless Controller

Troubleshooting

• Ensure your controller has batteries/is charged to prevent connectivity issues
• Unpair your controller from other devices before initiating a new connection

For local multiplayer over WiFi
Players need to be logged into a 13+ Game Center account. The Game Center account can be used on multiple devices playing together.

For online multiplayer
Players need to be logged into any Game Center account of any age, however, only one of each Game Center user can be active at any time.

To run the game, players need to be logged into an Apple ID that has a valid subscription to Apple Arcade. The Game Center account doesn't necessarily need to be the same as the Apple ID on the device.

Data can be managed via the Data Management screen located within the settings menu. To access the settings menu, select the cog (top right corner) from the main lobby screen.

Within the Data Management screen, you can select to do the following:

1. Opt in or out of data collection
2. Change your game data
3. Delete your game data

Game Data - What do all the numbers mean?

• The "Prize Machine Capsule" icon displays the total number of items you’ve collected (characters, hats, and towers)
• "Total Score" is the accumulated score from all the high scores of each tower
• The character and tower which is displayed is the most recently used on that device, with that particular save file. It may differ on the same save file across multiple devices.

iCloud Save Icon

• 1.1 is the save file data version
• Tick Icon - Indicates that the data has successfully synced to iCloud and a copy of the save file is on the device
• Down Arrow Icon - Indicates that the data has successfully synced to iCloud, but hasn’t been saved to the device
• Cross Icon - Indicates that the data has been synced to iCloud before, but has since been saved locally on device and failed to upload it to iCloud.

Because it’s an endless-runner style game, where every play is different. You do get to save all your collected items and characters though.

Crossy Road Castle can be enjoyed with up to 4 players on the one device! Each player will need to connected to the device using a supported controller to join in. Once your controllers are connected to your device, simply press a button on the controller while in the Lobby screen to join.

When using the same WiFi network, it’s easy to connect multiple devices together to form a 2-4 multiplayer party!

To get started, follow the steps below:

1. Select the Multiplayer button from the Lobby screen
2. Select the WiFi Game button
3. You should now see any available parties on the network
4. Select the group you would like to join, and you’ll be added to the party!

(Note: A Game Center account is required to play online and players must be over the age of 13 to connect over WiFi)

An age restriction for WiFi multiplayer mode is required in order to be compliant with Apple Arcade’s policies. The age restriction is determined by the Game Center account that is logged in on your device, which you can access via your device settings.

Crossy Road Castle also supports online play through the Quick Match mode and via the use of Party Codes to create a private multiplayer game. Both of these modes are playable with a Game Center account of any age.

Don’t have anyone nearby to play with? No problem! Crossy Road Castle lets you play with others online.

Multiplayer Games using Party Codes

This mode allows you to play with up to 3 others using a unique code. Share this code with friends & family to invite them to your online multiplayer session.

Create a Party Code

1. Select the Multiplayer button from the Lobby Screen
2. Select Create Code
3. You’ll then have a party code generated which you can share with friends so they can easily join your party (limited to max 4 players in a party). Make sure you wait for them though, as they won’t be able to connect to you after you have pressed Play.

Join an Online Multiplayer Game Using a Party Code

1. Select the Multiplayer button from the Lobby Screen
2. Select Join
3. Enter the party code (this is generated by the person hosting the game)

Things to Note

• Each Apple device will need to be connected to a different Game Center account to play this mode.
• Party codes don’t last forever, use them while they’re fresh!
• The maximum amount of players is 4, so make sure you’re over the party capacity when attempting to join.

Quick Match

If you want to jump into a multiplayer as quickly as possible and don’t mind playing with random players, Quick Match has got you covered!

Begin a Quick Match Multiplayer Game

1. Select the Multiplayer button from the Lobby Screen
2. Select Quick Match
3. You will then be taken back to the Lobby Screen and matched up with other random players.
4. Once you’re ready to begin, select Play!

Troubleshooting

• If you’re having trouble starting an online multiplayer game with a friend, please ensure your devices are running the latest operating system.
• It’s also worth checking that you’re running the latest version of Crossy Road Castle available from Apple Arcade.

Towers are unlocked using keys! You’ll earn 1 key each time you complete 100 levels from any tower. To unlock a sparkly new tower, follow these steps:

1. Select the tower button in the lower right corner
2. You might notice the little key in the top right corner, this means you have a key to use!
3. Select the tower you wish to unlock
4. Select the unlock button
5. Tada! An exciting new tower for you to enjoy!

Note: When playing multiplayer games using a room code, if the host has a particular tower unlocked which you don’t, you still get to play the new tower!

New characters and hats can be unlocked by playing the Prize Machines by following these steps:

1. From the lobby menu, select the Character Select button in the bottom left corner
2. Then select the Price Machine (capsule) button
3. If you have enough coins and/or tokens, you can choose to spin the Hat Prize Machine for 1000 Coins or the Character Prize Machine for 100 Tokens.

If you haven’t got enough coins or tokens, or if you’ve already won everything in the Prize Machine, don’t worry! More characters and hats are added to the Prize Machines with every new tower that you unlock!

Tokens are like Coins, but better! They are much rarer than Coins and can be found scattered throughout the rooms of each Tower.

Tokens can be used for a spin on the Character Prize Machine. Each spin costs 100 Tokens. They can also be used to unlock new Towers as they become available.

During multiplayer games, collected Tokens are shared and the whole team benefits! When Tokens are spent on either the Character Prize Machine or to unlock a new Tower, they are deducted from your individual Token tally.

Coins are a common collectable and can be found scattered throughout various rooms in Towers. They can be used for a spin on the Hat Prize Machine which will cost you 1000 Coins, or from the Heart Vending Machine you can purchase a heart with 100 Coins.

During multiplayer games, collected coins are shared and the whole team benefits!

When Coins are spent on either the Hat Prize Machine or the Heart Vending Machine, they are deducted from your individual Coin tally.

Gems are super secret and rare collectables. There are 5 gems hidden throughout each tower, tucked away in the green bonus rooms. During multiplayer games, collected gems are shared and the whole team benefits!

People even say that something special happens if you manage to collect all 5 of them…

Players are gifted 100 tokens at the end of their first tower run. This way, everyone can experience the joy of unlocking a character from the Prize Machine!

Climbing Towers isn’t an easy job, so you’re bound to take a hit every now and again. Thankfully, there are Heart Vending Machines available every 10 rooms where you can trade 100 coins to refill one of your spent lives.

To purchase a heart, just stand on the button and wait for your 100 coins to be put in the machine. The machine will then spit out a heart for you to pick up.

Changed your mind halfway? No worries! Just jump off the button before the full 100 coins makes it into the machine and all your Coins will be given back to you.

If you’re playing a multiplayer game, whoever stands on the Heart Vending Machine button is purchasing the heart with their own coins, the other players won’t have any coins deducted from their tally.

If you have 3 full hearts you’re unable to purchase any more as this is the maximum. Make sure you stand on the vending machine button long enough to actually get the heart.

Rainbow Rift is a special tower featuring HARD levels only for those who enjoy a challenge! Some of these levels you may have seen in previous towers, others are completely new and remix different themed mechanics from various towers.

Those who have unlocked or more towers and have defeated the tower boss or more times, may come across some things.

If you have any other questions about Crossy Road Castle that are not already answered on this support page, please contact us via email at support@crossyroadcastle.com

Please include details about what type of device, operating system and version you are playing with. Additionaly, any details you can provide about the issue you are experiencing.

We won't reply to questions already answered on this support page.